//July 2022 Update

July 2022 Update


Summer Progress

If your on the island you have most likely encountered a truck or two hanging fiber as we progress with installing the system. If you are very lucky, perhaps a Hawkeye truck has visited your house and brought the fabled fiber strand directly to your house!!! Regardless, be patient with the crews since large trucks on our narrow roads make life difficult for all involved. If you have any issues, please contact Terry@tdtsit.com.

Drops have begun!

In some areas, we have begun running fiber directly from the street to houses – the drop. For those following along this is Phase 2 of 4. It is by far the most tangible sign of progress and I believe a happy day for many. If your area is scheduled for drops, you will receive an email from Terry two weeks before.

Overall we continue to make steady progress securing our remaining pole licenses and completing the make ready work necessary before we can hang all our cables to reach the entire island. Work hanging cables on the poles (Phase 1) has been completed in all areas we have received licenses, and drops (Phase 2) to the homes are currently under way. In a couple locations Hawkeye has even done Phase 3 work! We are still planning on a full completion of the project in 2022.

If you haven’t signed up for installation, or you know a neighbor on the fence or just plain skeptical, NOW is the time for them to call Axiom at 207-271-2801 and sign up!

Once again, the four phases of the process are:

• 1st and current phase: Hawkeye is hanging the support wires and fiber on the poles.

• 2nd phase: Hawkeye will connect fiber from the poles and extend to the home, coiling it at the end of the aerial run or at the end of the conduit. About 2 weeks before the start of work in an area GBLLC will send out a general email to customers alerting them of the work. For those having conduits terminate inside the home or requiring special work, a Hawkeye representative will be contacting them to arrange for this work.

• 3rd Phase: When a service sector on the island and access to the Control Area is complete, Hawkeye will install the Network Termination and test the lines from the home to the Control Area at the Town Office.

• 4th Phase: Axiom will call and discuss the service to the interior and schedule a date for the interior install.

Assigning a Representative

For seasonal residents, the home part/phase 4 of the install may be difficult to arrange. This is especially true because most of the installs will occur during non-seasonal times of the year. We are now allowing another entity to be the homeowner’s Authorized Representative. Simply email Terry and we will forward a form to be completed. It is our desire to make these efforts as efficient and painless as possible.

Service Terms and Pricing

New service may be deferred up to 12 months after service is installed. In other words, customers can sign up for the $99 install offer, then defer the start of service for up to 12 months. We understand that many have continuing commitments to Consolidated Communications, and we want to reduce barriers to taking advantage of the low initial install costs. Mention that you want service deferred when you sign up with Axiom.

As alway if you have more questions, need info on priciing please contact us or check out georgetownbroadband.com. Remember call Axiom at 207-271-2801 to sign up for service or email us with questions about the project. We are here to help!

Warm regards

Georgetown Broadband Team

By |2022-12-07T14:30:21+00:00December 7th, 2022|newsletter|Comments Off on July 2022 Update

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